1. Introduction

Welcome to ShippingSwissWay. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

If you do not agree to these terms, you may not access or use our services.


2. Services

ShippingSwissWay offers national and international courier, parcel, and logistics solutions for individuals and businesses. Our services may include:

  • Standard and express delivery

  • Shipment tracking

  • Pickup and drop-off scheduling

  • Custom logistics solutions

All services are subject to availability and may vary by location.


3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information during registration or shipment booking.

  • Not ship any prohibited, illegal, or hazardous materials.

  • Ensure that packages are properly packaged, labeled, and addressed.

  • Comply with all applicable local, national, and international laws.

We reserve the right to refuse service or cancel shipments that violate these terms.


4. Account Registration

To access certain features, you may need to register an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • All activities that occur under your account.

Please notify us immediately of any unauthorized use of your account.


5. Pricing and Payment

Prices for services will be displayed at the time of booking. We reserve the right to change our pricing at any time.

Accepted payment methods may include:

  • Credit/debit cards

  • Online payment gateways (e.g., Stripe, PayPal)

  • Bank transfers (for corporate clients)

All payments must be made in full before the shipment is processed, unless otherwise agreed.


6. Delivery Terms

We aim to deliver all shipments within the estimated delivery timeframe. However, we are not liable for delays caused by:

  • Customs clearance

  • Weather conditions

  • Incorrect address or recipient unavailability

  • Force majeure events

Tracking is available through our website.


7. Prohibited Items

You may not ship items such as:

  • Illegal goods or substances

  • Firearms, explosives, or weapons

  • Perishable food without proper packaging

  • Live animals

  • Hazardous or flammable materials

We reserve the right to inspect and refuse any shipment.


8. Liability & Insurance

While we take all necessary precautions, ShippingSwissWay is not liable for:

  • Loss or damage caused by improper packaging

  • Delays beyond our control

  • Indirect or consequential losses

Limited liability coverage may apply. Additional insurance is available upon request.


9. Refunds & Cancellations

Refunds for canceled shipments are available if the shipment has not yet been dispatched. No refunds will be issued after dispatch or delivery.

Please contact customer support for refund or cancellation requests.


10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for how we collect, use, and protect your data.


11. Intellectual Property

All content on this website β€” including logos, text, graphics, and images β€” is the property of ShippingSwissWay and may not be used or reproduced without permission.


12. Changes to Terms

ShippingSwissWay reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on our website. Continued use of the site after changes means you accept the new terms.


13. Governing Law

These terms are governed by and construed under the laws of Switzerland. Any disputes shall be subject to the jurisdiction of the courts in Zurich, Switzerland.

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