1. Introduction

At ShippingSwissWay, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our courier services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

We may collect the following types of personal information:

🔹 Information You Provide

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment details (via secure third-party processors)

  • Identity documents (e.g., Trade License, NID for verification)

  • Company name (for business accounts)

🔹 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Location data (approximate)

  • Pages visited and time spent on the site

  • Cookies and usage data


3. How We Use Your Information

We use your data to:

  • Process and deliver shipments

  • Manage customer accounts and verify identities

  • Communicate order updates, notifications, or offers

  • Improve our website and service functionality

  • Comply with legal obligations and prevent fraud


4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Maintain session info

  • Analyze website traffic and usage

  • Provide a better user experience

You can manage cookie preferences in your browser settings.


5. How We Share Your Information

We do not sell or rent your data. However, we may share it with:

  • Logistics partners (for fulfillment)

  • Payment processors (e.g., Stripe, PayPal)

  • Cloud and IT service providers (for secure hosting)

  • Government or legal authorities if required by law

All third-party providers are obligated to protect your data.


6. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • SSL encryption

  • Secure databases

  • Role-based access control

Your data is stored on secure servers within the EU/EEA or jurisdictions compliant with international data protection laws.


7. Your Rights (under GDPR & others)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To make a request, email us at privacy@shippingswissway.com


8. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services

  • Comply with legal requirements

  • Resolve disputes

  • Enforce our agreements

You may request deletion of your data at any time.


9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised "Effective Date."

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