At ShippingSwissWay, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our courier services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of personal information:
Full name
Email address
Phone number
Shipping/billing address
Payment details (via secure third-party processors)
Identity documents (e.g., Trade License, NID for verification)
Company name (for business accounts)
IP address
Browser type and version
Device information
Location data (approximate)
Pages visited and time spent on the site
Cookies and usage data
We use your data to:
Process and deliver shipments
Manage customer accounts and verify identities
Communicate order updates, notifications, or offers
Improve our website and service functionality
Comply with legal obligations and prevent fraud
Our website uses cookies and similar technologies to:
Maintain session info
Analyze website traffic and usage
Provide a better user experience
You can manage cookie preferences in your browser settings.
We do not sell or rent your data. However, we may share it with:
Logistics partners (for fulfillment)
Payment processors (e.g., Stripe, PayPal)
Cloud and IT service providers (for secure hosting)
Government or legal authorities if required by law
All third-party providers are obligated to protect your data.
We implement industry-standard security measures to protect your data:
SSL encryption
Secure databases
Role-based access control
Your data is stored on secure servers within the EU/EEA or jurisdictions compliant with international data protection laws.
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority
To make a request, email us at privacy@shippingswissway.com
We retain personal data only as long as necessary to:
Provide our services
Comply with legal requirements
Resolve disputes
Enforce our agreements
You may request deletion of your data at any time.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with a revised "Effective Date."